Our Pack & Ship Guarantee

Peace of mind you can count on. Let our Certified Packing Experts pack and ship your items.

If your item is packed by our associates and shipped via UPS^® is damaged or lost, you’ll be reimbursed for the item’s value (subject to the lesser of actual value, replacement or repair cost), the full retail price of packing materials, services, and shipping charges (excluding declared value charges). For full details see our Pack & Ship Guarantee.

Specialty Packaging

Shipping electronics? The UPS Store has a suite of retention packaging solutions that provide protection for your laptops, cable boxes, tablets, smartphones and other electronics.

The specialty packaging provides the following benefits:

• Secures the product in place
• Meets International Safe Transit Association (ISTA) drop test requirements
• Is recyclable and reusable
• Has a visible product display and provides an attractive presentation

Let The UPS Store Certified Packing Experts^®  take care of packing your items for you and make sure to ask about our Pack & Ship Guarantee.

The UPS Store Luggage Box

It’s not just a box; it’s a suitcase with options. Pack it, ship it, check it or carry it on. With luggage logistics  from The UPS Store, you choose. Visit The UPS Store the next time you run out of space in your suitcase or need a quick shipping solution. We’re here to help make it easy and we’ve got you covered.

View a luggage box information sheet with details about box dimensions, weight limitations and declared value.

Not traveling? The luggage box is great for your fragile items, a tradeshow or conference carrier, file box or it can even be used for keepsake storage. Its possibilities are endless!

Do-It-Yourself Packaging Supplies

Can’t find the right packing supplies? Look no further than The UPS Store. We stock a complete range of packaging supplies and materials, including boxes, cushioning, packing peanuts, padded envelopes, tape and many other supplies. Ask our packing experts for advice on what supplies best suit your needs.

Recycle Packaging Peanuts

Don’t throw away your packaging peanuts! Participating The UPS Store locations accept clean foam packaging peanuts for reuse.   Contact your local store today to ask if they participate.

Package Tracking

Use our Tracking tool to track your shipment and the estimated delivery date of your items.

•  Can you pack my item(s)?
  Yes. Our locations are staffed with packing professionals who take great care in securing your item(s) for shipment. We uphold quality packaging standards for the safe arrival of your item(s).
•  Can I purchase packaging supplies at The UPS Store?
  We offer a wide range of packaging supplies and materials, including envelopes, boxes, bubble cushioning, packaging peanuts and tape. Just ask our packing experts for advice on what supplies will best suit your needs.
•  How much do you charge for packaging supplies and services?
  Because our locations are individually owned and operated, prices may vary. Contact your neighborhood location for pricing.